OmniStudio / Vlocity
Solution design and implementation with OmniScripts, FlexCards, DataMappers and Integration Procedures, connecting data, processes and business rules.

Senior Salesforce Developer
Complexity does not stop me. I find the path and deliver.
More than code, I deliver outcomes. I work with solution design, enterprise Salesforce development, integrations, functional architecture and end-to-end implementation, always focused on business value.
Areas of expertise
Experience delivering enterprise Salesforce solutions with OmniStudio / Vlocity, development, business analysis and integrations. Explore my areas of expertise and get in touch about opportunities.
Solution design and implementation with OmniScripts, FlexCards, DataMappers and Integration Procedures, connecting data, processes and business rules.
Salesforce extensions and integrations with APIs and legacy systems, based on the project’s technical and functional requirements.
Translating business requirements into Salesforce solutions, with testing, documentation and support for ongoing improvements and maintenance.
Selected impact
Real projects. Concrete outcomes. Business value.
Expertise in practice
A complete view of my technical knowledge, from OmniStudio to the Salesforce ecosystem.
Hands-on experience across the ecosystem.
Professional experience
A career built around major challenges and high-impact solutions.
Technical focal point and sole OmniStudio developer for an energy pricing engine, partnering directly with the Solution Architect and acting as backup to the Tech Lead.
Designed and delivered four energy pricing models with synchronous and asynchronous processing, moving a heavily code-customized engine toward a more sustainable OmniStudio architecture.
Built customer-service capabilities with Service Cloud, Agentforce, Experience Cloud and Messaging. The CEMIG case was presented at Agentforce World Tour São Paulo 2026.
Owns the flow end to end: requirements, solution design, development, tests, CI/CD, production releases, documentation, demonstrations and support.
Created and launched OmniStudio in Practice, the OmniStudio 365 technical series, bilingual content, open classes, presentations and 1:1 mentoring. The professional community has more than 16k followers.
Delivered enterprise OmniStudio solutions across Energy, Utilities and Telecom, including greenfield and production-maintenance initiatives.
At Naturgy, worked on the end-to-end energy-contracting journey for internal agents and end customers, integrating OmniStudio with Apex, LWC and external APIs for billing, address lookup and legacy systems.
Also worked with Customer Ticketing and EngagementInteraction, including generation of service protocol numbers and the customer-interaction lifecycle.
Completed more than 300 hours of structured Salesforce Industries and OmniStudio training before moving into enterprise production delivery.
Neoenergia: greenfield 360-degree customer experience with FlexCards. CPFL: OmniStudio maintenance and Salesforce Flow. Audi: governance, code review and technical documentation.
Worked fully in English on the LATAM Airlines international project, applying Salesforce CPQ, Calculation Procedures and Decision Matrices.
First hands-on technology experience during my career transition, with Python, Golang, frontend, tests and collaboration in a development team.
Almost ten years in import operations, customs consulting, data and document analysis, tax calculations, process design, systems and integrations, crisis management, suppliers, customers, deadlines and people training. This business background strengthens my functional and commercial perspective in technology.
Living proof
Real feedback from people who experienced my work, communication, technical depth and ownership.
“You do not just deliver what is requested. You often go beyond expectations. When you find something you do not know yet, you search for solutions, research and find your way through it.”
“She demonstrated strong autonomy in managing her responsibilities, along with organization, commitment and delivery quality. She has become a reference for OmniStudio within the team.”
“Monique is always available to help. Whenever an issue is reported, she solves it very quickly. Her communication is clear, objective and consistent.”
“Monique not only delivers excellent results, she also inspires the people around her to pursue their best.”
“She is extremely dedicated, learns fast and consistently delivers quality. Beyond knowing her craft, she has a broad technical view, connects the pieces and helps the team see further.”
“Her clarity when explaining what was happening or which paths we could follow made the process much lighter and more efficient. I could always count on her to unblock the work.”
“Committed, quick to learn and a great team partner. She masters her area and delivers solutions with agility and precision.”
“Talented, hard-working, intelligent, dedicated, organized and very funny. She knows a bit of everything and does what is needed.”
“An extremely dedicated and committed professional, fully focused on customer needs and always surprising us with her strategic view of the market.”
“Her ability to turn complex requirements into efficient solutions is truly remarkable. She can translate technical terminology into accessible language.”
“She has a natural talent for solving problems and is highly dedicated and committed to delivering quality projects.”
“A great person to work with, easily adapting to any problem presented. A pleasure to work alongside her.”
“She has very strong domain knowledge, knows what she is doing, handles diverse deliveries and is an extremely versatile professional.”
“A committed, extremely agile and efficient professional. Easy to communicate with, approachable and highly knowledgeable in Foreign Trade.”
“A very attentive, punctual and helpful person. Willing to learn new things and always seeking to help others when asked.”
“Very competent at what she does, committed to her work and always pursuing professional development and the best results.”
“Extremely competent, providing support to the process with quality and agility.”
“An excellent professional, extremely dedicated in everything she does. She may not know how to do something at first, but she will learn and deliver her best. Highly resilient.”
How I work
Education
I keep deepening architecture, engineering and English while turning business experience into stronger technical decisions.
Professional use and continuous study.
Based in Brazil and open to international remote roles and relocation with visa sponsorship.
Let's talk
If your team needs someone who can move between business, functional architecture and implementation, let's talk.
hireme@moniquedev.com